MobileRead Forums - View Single Post - cybook odyssey Error communicating with device

tonn333 · 07-25-2014, 08:20 PM

Restoring to factory settings didn't help... reformating to fat32 did not help either. I'm using the same usb port and cable which I have used successfully before.

calibre, version 1.46.0
ERROR: Error: Error communicating with device

Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre'

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 86, in run
File "site-packages\calibre\gui2\device.py", line 461, in _get_device_information
File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre'

calibre Debug log
calibre 1.46 [64bit] isfrozen: True is64bit: True
Windows-8-6.2.9200 Windows ('64bit', 'WindowsPE')
('Windows', '8', '6.2.9200')
Python 2.7.5
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
Starting up...
Job: 1 Get device information started
DeviceJob: 1 Get device information done, calling callback
Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre'

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 86, in run
File "site-packages\calibre\gui2\device.py", line 461, in _get_device_information
File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre'

DeviceJob: 1 Get device information callback returned
Job: 1 Get device information finished
Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre'

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 86, in run
File "site-packages\calibre\gui2\device.py", line 461, in _get_device_information
File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre'

Started up in 17.28 seconds with 304 books

Any help is appreciated.

07-25-2014, 08:20 PM	#1
tonn333 Junior Member Posts: 3 Karma: 10 Join Date: Sep 2011 Location: Tallinn Device: Bookeen Cybook Odyssey Frontlight HD	cybook odyssey Error communicating with device Restoring to factory settings didn't help... reformating to fat32 did not help either. I'm using the same usb port and cable which I have used successfully before. calibre, version 1.46.0 ERROR: Error: Error communicating with device Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre' Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 86, in run File "site-packages\calibre\gui2\device.py", line 461, in _get_device_information File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre' calibre Debug log calibre 1.46 [64bit] isfrozen: True is64bit: True Windows-8-6.2.9200 Windows ('64bit', 'WindowsPE') ('Windows', '8', '6.2.9200') Python 2.7.5 Windows: ('8', '6.2.9200', '', 'Multiprocessor Free') Starting up... Job: 1 Get device information started DeviceJob: 1 Get device information done, calling callback Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre' Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 86, in run File "site-packages\calibre\gui2\device.py", line 461, in _get_device_information File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre' DeviceJob: 1 Get device information callback returned Job: 1 Get device information finished Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre' Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 86, in run File "site-packages\calibre\gui2\device.py", line 461, in _get_device_information File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre' Started up in 17.28 seconds with 304 books Any help is appreciated.