Quote:
Originally Posted by chrisridd
Still no reply from Kobo, though I have had a customer satisfaction survey which has let me vent my spleen :-)
Does anyone understand their "we will respond in 48 business hours" statement? Could be 2 days, could be 6.
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I suggest contacting the Kobo website again.
Go to Contact Customer Care->I have an existing inquiry.
Enter your ticket number and number.
They should be able to contact you by phone.