Thread: Kobo customer care- or not
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Old 07-25-2014, 07:24 AM   #24
chrisridd
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Posts: 983
Karma: 2209358
Join Date: Nov 2011
Location: London, UK
Device: Kobo Aura, Kobo Aura ONE, PocketBook InkPad Color 3
Still no reply from Kobo, though I have had a customer satisfaction survey which has let me vent my spleen :-)

Does anyone understand their "we will respond in 48 business hours" statement? Could be 2 days, could be 6.
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