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Old 07-21-2014, 07:01 PM   #279
BearMountainBooks
Maria Schneider
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Quote:
Originally Posted by Catlady View Post
Well, I wouldn't expect that they'd allow folks to keep signing up for a free trial every other month, and trying to do that would be wrong even if the system allowed it. But I don't see what would be inherently wrong with signing up for a few months, then canceling, then signing up again.
Nothing is wrong with that--but if they get the idea that you (not you personally, but anyone) is downloading "too many" books and possibly stripping them of DRM to store and read them later, they may not allow a renewal of the subscription. Even for someone who is NOT stripping DRM and downloads "too many" books, there may be some customers where they decide that they are operating at a loss and not tolerate it. And remember, I'm speculating based on how they handled the "too many" returns. At some point they obviously decide the customers with a huge return rate are not the ones they are going to work to keep happy and they turn off returns. If someone is downloading, let's say 100 books a month, then cancels their subscription, Amazon may decide they are not a customer they care to have in the subscription program. So when that customer comes back in 3 months to sign up again, they may not allow it.

BUT I am speculating as to how they might decide to handle "loss" downloaders (ie ones that go way over some expected norm).

The blogger who complained about getting her returns shut off mentioned in her complaint that "There was nothing in the terms that warned about too many returns so they shouldn't be allowed to do it." Well, there's nothing that says they won't shut it down either, and I doubt Amazon is going to come out and "warn" anyone who borrows "too many." But it wouldn't surprise me if they are going to watch for certain behavior that gets flagged and then stopped/disallowed.

They've done this with other products as well. If someone returns too many shirts/tvs/whatevers, they have been known to close accounts over it.
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