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Originally Posted by issybird
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You also requested a 75% promo code but due to the fact that the promo code received was part of a promotion we have issued you a 70% promo code.
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Can anyone parse that? And why would it be worth Kobo's while to irritate a customer for a lousy 5%?
Ah, Kobo, almost I look forward to the day when the contests are over. |
I can't say for certain, but I don't think the CR reps have the ability to generate specific % codes at will. I had an issue a few contests ago and instead of a 65% coupon I got a 70% replacement one as well. It was using chat and the rep said she couldn't do 65%.