Thread: Kobo update makes device unusable
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Old 07-19-2014, 07:43 AM   #2
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by sientelo View Post
Hi

I've had a Kobo Glow for 5 months.

1 month ago I selected 'update' to update to the latest firmware or whatever Kobo was pushing out.

After installing the update my device crashed.

I've factory reset multiple times, but the update is automatically updating when I connect to my network at home. Each time I install the update the device freezes and I have to factory reset.
That's unusual. The factory reset and upgrade usually solves problems.
Quote:
When I try and select 'setup computer' instead of the 'wireless setup' the device asks me to charge. But even when connected for days the Kobo doesnt charge.
Are you saying the message doesn't change or the battery indicator doesn't show a charged battery when you disconnect?
Quote:
I can't use it anymore, its so annoying. I read books all the time.

Is there anyway I could install the old Kobo software like firmware or something and disable the update?
There are instructions for downgrading here. And this thread has a list of firmware downloads you can use.

As to disabling the upgrade, you can't. It will only happen when you do a sync to the Kobo server. If you don't do that, you won't get the upgrade. But, if you are buying books from Kobo, you probably need to sync.
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