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davej63 · 07-19-2014, 07:34 AM

First post - have been lurking here a long time. I have been suffering with wifi connectivity issues on my AuraHD for a long time and decided to do the factory restore.

Tried "Device Information:Factory Reset" - it appears to reset but the device comes back fully intact with all books and settings as before.

Tried holding down the light and restarting from poweroff - appears to reset but the device comes back fully intact.

Tried to sign out of the kobo account - it appears to be signing out but comes back with the account still signed in.

I think i the next step is to restore the factory default SD image - HELP!

07-19-2014, 07:34 AM	#1
davej63 Junior Member Posts: 4 Karma: 10 Join Date: Jul 2014 Location: Canada Device: Touch, Aura One & Sage, Nook and Glow	Need SD Image First post - have been lurking here a long time. I have been suffering with wifi connectivity issues on my AuraHD for a long time and decided to do the factory restore. Tried "Device Information:Factory Reset" - it appears to reset but the device comes back fully intact with all books and settings as before. Tried holding down the light and restarting from poweroff - appears to reset but the device comes back fully intact. Tried to sign out of the kobo account - it appears to be signing out but comes back with the account still signed in. I think i the next step is to restore the factory default SD image - HELP!