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Old 07-18-2014, 11:22 AM   #5
DNSB
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Posts: 47,376
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by whiterosegen View Post
Hi

I have a problem with my Kobo Touch, all the books that I have installed through Adobe Digital Editions have disappeared from its library even though when I attach the Kobo to the pc I can see that they are still there.
On top of that I am getting tiles opening up on the home page that just say "downloading" on them.
What am I doing wrong?
Eric
To add to what davidfor suggested, before doing the factory reset, connect your Touch to your computer and backup the .adobe-digital-editions directory. Once you've done the factory reset, copy the activation.xml file from your backup into the .adobe-digital-editions directory on your Touch. This will save you from having to re-authorize your Touch. BTW, the file is flagged as hidden so you might want to just copy the entire directory back.

Regards,
David
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