Quote:
Originally Posted by bvz
The point was to warn people that if you live the United States and run into a problem using a kobo (or a Sony tied to kobo) that you have only one support option and that it is SLOW.
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I contacted customer support through their website a couple of weeks ago and got a call-back within 2-hours. It wasn't the 5-minutes they promised on the support form, but it certainly wasn't "SLOW", either.