Would it be at all possible for anyone experiencing the problem to post their exact system version by following these steps;
Click the Start button, click Run, type winver, and then press Enter.
It should display a small window with system information, here's an example of what I see on one of my machines:
Microsoft® Windows
Version 5.1 (Build 2600.xpsp_sp3_gdr.101209-1647 : Service Pack 3)
In addition, could you also go to
whatsmyuseragent.com and then copy and paste the result please.