Thread: Kobo Discounts: Coupon Codes + Discussion
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Old 07-17-2014, 04:47 PM   #9139
Rev. Bob
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Quote:
Originally Posted by cromag View Post
That's them. As you note, book 2 downloads as book 3. Book 3 looks okay.

Not only have they not blocked it from being purchased, their "support" folks have apparently not been advised that there's a problem. I had to tell them to check the file several times before they actually did.
Reminds me of what happened with a few Tom Holt books. Orbit screwed up the metadata on about five of his books big time when they mass-epublished his backlist, resulting in all kinds of happy fireworks. As I recall, two of 'em had the same metadata as each other and four more shared a different set of metadata...at any rate, there were five Bad Books across the backlist. The main problem was that this affected the catalog, so four of the books were missing from retailers because of the duplicated information and the fifth showed up as something else.

I got refunds at two different retailers before the problem was resolved at Orbit's level, and it'd probably still be screwed up if I hadn't opened the ebooks to look at the raw OPF files (thankfully in the clear, despite the DRM) to find out what was wrong and pass that up the chain.
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