MobileRead Forums - View Single Post - Kobo customer care- or not

U2Bono269 · 07-15-2014, 10:59 AM

Additionally, I'm not too happy about a company that takes my money but then takes 3 or 4 days to get it into the hands of shippers. It's not good if you have my money and my item.

Also, why does Kobo not have shipping options? Free 7-10 day is nice, but I would have paid for better shipping. My Nook is severely on the fritz, and I really would have liked an option to have it in, say, 3-5 days. I would guess that a 2 day option isn't viable due to customs concerns.

07-15-2014, 10:59 AM	#12
U2Bono269 Connoisseur Posts: 65 Karma: 13110 Join Date: Nov 2011 Device: Kindle Paperwhite 2, iPad Air 2	Additionally, I'm not too happy about a company that takes my money but then takes 3 or 4 days to get it into the hands of shippers. It's not good if you have my money and my item. Also, why does Kobo not have shipping options? Free 7-10 day is nice, but I would have paid for better shipping. My Nook is severely on the fritz, and I really would have liked an option to have it in, say, 3-5 days. I would guess that a 2 day option isn't viable due to customs concerns.