Quote:
Originally Posted by flyboy320
Are you doing a factory reset from the menu on the Kobo and not by pushing the reset button on the back using a pin? It has to be done using the menu option when it's powered up to reset the email address on the sd card.
I am like davidfor, I don't have my wifi version any more, so hopefully someone else can chime in and help.
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I tried a factory reset through the settings and also by pushing in the reset while holding in the home button.