I hope I've posted this in the right place, as near as I could tell, this was the best fit.
I have a problem with Kobo discount codes. None of them will work. I've been trying for about a week. I've tried 4 different codes that Kobo have sent me, as well as various other codes I found online. I checked to make sure that they were for my region (UK) and they were in date. I've tried using them on 4 or 5 different books from the store, as well as trying to checkout in three different browsers (and clearing my cache/cookies). I also tried doing it in the desktop app (in which there was no option at all to enter a promo code), as well as the Windows 8 app. I always get the same message, "This promo code could not be applied."
I sent in a request for help to the Kobo service, and haven't heard anything back, not even a confirmation email to say they'd received my email. I tried ringing the customer service phone number, but it went through to Scottish Power!
This whole experience is very disheartening. I haven't had my ereader that long. Does anyone know what I'm doing wrong, or have anything they could suggest? Thanks in advance for any help.
~Beckie
