I'm talking about the whole round-and-round started by j.p.s. about
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So, rather than cutting back and withholding services, Amazon has been going above and beyond the provisions of the (nonexistent) contract.
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It's just as pointless to laud Amazon for "going above and beyond" a nonexistent contract as it is/would be to lambast them for failing to do something (e.g. failing to supply pre-order buttons), relative to a nonexistent contract.