Quote:
Originally Posted by Atraii
After looking through the thread, some people got a confirmation of shipping. Will I get one to estimate when it will get here?
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Double check your profile settings and make sure you can receive emails from Kobo. Go to Kobo.com, "My Account" (click the image in the upper-right corner for a drop-down menu) and then look for the setting for "Email Updates". Checking "Yes" seems to allow me to receive emails from Kobo, although now I'm a bit worried about spam from the company since the "updates" appear to be a catchall for all communication from Kobo, including product offers.
I suppose it's somewhat of a moot point for me now since I just got my shipping notice from Kobo. My order was apparently shipped on July 5th (the same day I spoke with customer service) and is currently out for delivery according to USPS.com. So 12-days from the time I placed my order.
Again, the frustration is not the time it takes for the order to ship but the fact that Kobo has no way of tracking hardware orders through their website leaving the customer completely in the dark.