MobileRead Forums - View Single Post - Glo Kobo Glo Freezes after firmware update

Riverdance · 07-07-2014, 04:43 AM

I'm new to the group and hope someone can kindly assist.
My Kobo Glo was my pride and joy for the last 13 months, using it exclusively to sideload public library books without any problems. A little over a month ago doing a routine sideload I was advised that a firmware update was required and without hitch v3.3.0 was installed. That was the start of the problems of multi freezes without any pattern, they seemed random. Every tip and suggestion (battery level, date and time, refresh rates etc. etc.) that I could find on this forum and others were tried with no success. My warranty was 1 month over! I have tried the factory reset now twice and it still freezes, the only observation I can make is that over this last several weeks the weather has been significantly warmer, but prior to the firmware update, no problem using the Glo in warm/hot/sunshine conditions. I am despairing and may be forced to bin the Glo - does anyone have anything to help? As a footnote I would add that with these problems it really does highlight how badly designed the on/off sliding control is - ending up with broken nails and a sore finger - but I can live with that! But not the continual freezing - no!

07-07-2014, 04:43 AM	#1
Riverdance Junior Member Posts: 3 Karma: 10 Join Date: Jul 2014 Device: kobo glo	Kobo Glo Freezes after firmware update I'm new to the group and hope someone can kindly assist. My Kobo Glo was my pride and joy for the last 13 months, using it exclusively to sideload public library books without any problems. A little over a month ago doing a routine sideload I was advised that a firmware update was required and without hitch v3.3.0 was installed. That was the start of the problems of multi freezes without any pattern, they seemed random. Every tip and suggestion (battery level, date and time, refresh rates etc. etc.) that I could find on this forum and others were tried with no success. My warranty was 1 month over! I have tried the factory reset now twice and it still freezes, the only observation I can make is that over this last several weeks the weather has been significantly warmer, but prior to the firmware update, no problem using the Glo in warm/hot/sunshine conditions. I am despairing and may be forced to bin the Glo - does anyone have anything to help? As a footnote I would add that with these problems it really does highlight how badly designed the on/off sliding control is - ending up with broken nails and a sore finger - but I can live with that! But not the continual freezing - no!