Thread: Kobo Start Menu
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Old 07-07-2014, 03:47 AM   #348
fanoI
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fanoI began at the beginning.
 
Posts: 83
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Join Date: Jun 2010
Device: Kobo Aura H20
Quote:
Originally Posted by Ken Maltby View Post
On my Windows 7 PC, I get the following whenever I connect with USB support enabled:

"USB Device Not Recognized" "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."

Then if you double click on the bold UNKNOWN DEVICE I see:

"Windows has stopped this device because it has reported problems. (Code 43)"

THIS is Windows not seeing the device. It is a Windows driver problem.
But you had always this problem or only after installing "Kobo Start Menu"?
If it is after installing it, probably is doing something wrong

Quote:
Originally Posted by Ken Maltby View Post
(As it happens I have a hatch on the back of my AuraHD and can remove the internal uSD card, so I can live without the USB connection. )
Inpraticable solution in my case, the device has suffered already to much

Quote:
Originally Posted by Ken Maltby View Post
If you are not seeing some of this, if there is no response from the PC at all, then the USB support was not enabled. If you are still using XP, there are other possibilities.

Luck;
Ken
Indeed for Windows nothing happened! USB support was disabled in Nickel too, apparently...

By the way the network problems continues the device cannot download the new firmware; it continues to get timeout errors (49 Minutes - 22% it said this morning ), I've tried the windows application but after 4 hours it did nothing!
Frack I did this restore factory 6 times yesterday and always worked and now...
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