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Vintage · 07-06-2014, 11:08 PM

Hello all,
I had done the payment for my Kobo Aura HD case from Noreve on 23rd June, Vintage Ambition Chataigne. Got an email confirmation immediately, order was confirmed. I had contacted Cynthia of Noreve after that for delivery confirmation, and I got the attached email below from her. She confirmed herself, in 14 days delivery will be made. Its 7/7/14, paid 50 Euros on such a crap company. Sent her email 2 days back, but no reply. Sent her an email again today, if she doesn't reply this time, I am going to file a dispute with my bank. I study in a boarding law school, and I've come home for the vacations, and now they're coming to an end and I needed a case desperately, and this company is not helpful at all. Out of 5, I will give it -5 for their ridiculous, pathetic, feckless attitude towards customers. God, I am so frustrated over this.

"Dear Valued Customer,

Thank you for your order.

The case that you have selected is made on demand, and will therefore be delivered to you within 14 working days.

For an immediate shipment, we have in stock:

- Noir (Perpétuelle) | ref. 16604T1/f"

07-06-2014, 11:08 PM	#1
Vintage Member Posts: 10 Karma: 10 Join Date: Jun 2014 Device: Kobo Aura Hd	Noreve sucks Hello all, I had done the payment for my Kobo Aura HD case from Noreve on 23rd June, Vintage Ambition Chataigne. Got an email confirmation immediately, order was confirmed. I had contacted Cynthia of Noreve after that for delivery confirmation, and I got the attached email below from her. She confirmed herself, in 14 days delivery will be made. Its 7/7/14, paid 50 Euros on such a crap company. Sent her email 2 days back, but no reply. Sent her an email again today, if she doesn't reply this time, I am going to file a dispute with my bank. I study in a boarding law school, and I've come home for the vacations, and now they're coming to an end and I needed a case desperately, and this company is not helpful at all. Out of 5, I will give it -5 for their ridiculous, pathetic, feckless attitude towards customers. God, I am so frustrated over this. "Dear Valued Customer, Thank you for your order. The case that you have selected is made on demand, and will therefore be delivered to you within 14 working days. For an immediate shipment, we have in stock: - Noir (Perpétuelle) \| ref. 16604T1/f" Last edited by Vintage; 07-06-2014 at 11:13 PM.