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Ken Maltby · 07-06-2014, 08:23 PM

On my Windows 7 PC, I get the following whenever I connect with USB support enabled:

"USB Device Not Recognized" "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."

Then if you double click on the bold UNKNOWN DEVICE I see:

"Windows has stopped this device because it has reported problems. (Code 43)"

THIS is Windows not seeing the device. It is a Windows driver problem.

(As it happens I have a hatch on the back of my AuraHD and can remove the internal uSD card, so I can live without the USB connection. )

If you are not seeing some of this, if there is no response from the PC at all, then the USB support was not enabled. If you are still using XP, there are other possibilities.

Luck;
Ken

07-06-2014, 08:23 PM	#346
Ken Maltby Wizard Posts: 4,466 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	On my Windows 7 PC, I get the following whenever I connect with USB support enabled: "USB Device Not Recognized" "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." Then if you double click on the bold UNKNOWN DEVICE I see: "Windows has stopped this device because it has reported problems. (Code 43)" THIS is Windows not seeing the device. It is a Windows driver problem. (As it happens I have a hatch on the back of my AuraHD and can remove the internal uSD card, so I can live without the USB connection. ) If you are not seeing some of this, if there is no response from the PC at all, then the USB support was not enabled. If you are still using XP, there are other possibilities. Luck; Ken Last edited by Ken Maltby; 07-06-2014 at 08:30 PM.