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Old 07-04-2014, 03:51 PM   #22
4691mls
Wizard
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Posts: 2,776
Karma: 30081762
Join Date: Jan 2012
Location: US
Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1
Quote:
Originally Posted by wachuko View Post
Correct...

The process via the T1 is still not user friendly. It is not easy to determine available formats and, like in my case, you can end up buying and downloading something that would not open in your reader.

Searching with results that go beyond one page does not work...

And yes, based on the replies to my questions, from their customer care team, it looks like English is not their first language.
After Kobo processed your refund, did they tell you any easy way to determine before purchase if a particular Kobo book will work on a Sony reader?

I've read on this forum that it's possible to download a preview and then see if epub is available, but that seems like a lot of extra steps, if you already know what book you want and just want to buy it quickly.

Although I did do the Sony-to-Kobo transfer process, I have not actually bought anything from Kobo and this issue is the main reason why.
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