Thread: Kobo Discounts: Coupon Codes + Discussion
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Old 07-04-2014, 03:05 PM   #8723
zelda.owns.link
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Posts: 453
Karma: 1982149
Join Date: Mar 2013
Location: Winnipeg, Manitoba, Canada
Device: Samsung Galaxy Tab 4
Quote:
Originally Posted by Pierre Menard View Post
Whaa....? They actually told you to google it instead of just giving you a direct link to their own site?

I believe that is the second most bizarre response I've ever seen from a customer service rep--after the guy who insisted I needed to give him my yahoo password so he could upload a copy of their device firmware to my yahoo briefcase (or whatever it was yahoo had back in 2001 ) because their site download didn't work.
Yup! I wish I could say this was shocking, but this is pretty on par with the level of customer service I have received from them over the years.
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