[KurtJohnson]

Recently, a very few publishers have begun stricter enforcement of territory rights, not an issue when ebooks were more marginal to them. This effort seems to be related to UK e-tailers seeking to protect 'turf'. While we disagree in principle with these restrictions, and believe the web should be global, we understand publishers need to control their product in a world of currency exchange rates in constant flux. BooksOnBoard is currently working to develop a solution to satisfy the requirements of these territory restrictions and still meet the needs of our customers.

BooksOnBoard policy has always been to require and retain as little information about customers as possible. We retain only customer email address, first and last name and login ID. The only CC information retained is the last 5 digits, in fact our payment system is such that BooksOnBoard never actually has access to the complete CC number of any of our customers. We are committed to protecting our customer's privacy, we view it as a most important responsibility to do so.

In order to meet the territory requirements of publishers, we now provide a place to capture country of residence, as declared by the customer. If a customer then attempts to purchase a title affected by publisher territory restrictions they are notified when attempting to add it to their cart. Very few of the titles we offer are affected by the territory restrictions. We also hope this trend is limited and other publishers do not follow suit. Books On Board must cooperate with our publisher and distributor partners, but we are thoroughly committed to always advocating what we feel is the best user environment for our customers.

Sincere Regards,

Kurt Johnson
BooksOnBoard