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Old 06-26-2014, 03:30 PM   #7
savannah112
Junior Member
savannah112 began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Jun 2014
Device: Kobo Touch
HI
Not sure if i am in the right place, but i had to reset to factory settings. I have had my e-reader for about two years now maybe going on three. Anyhow (i am not computer literate so bear with me), I charged it and it had a different menu, normally it shows the books or book I am reading. Not this time. It wouldn't do anything, the books wouldn't open. So I reset it. Than I couldn't get off the screen about set up. I have logged into the account, downloaded or uploaded the set up stuff and nothing. Now I can't get pass the screen with the e-reader happy face on it. The thing is froze. No idea what to do, or who to ask at this point. I believe its the touch, I believe I still have the box and will have to look for it. Any suggestions or can you point me in the direction of the right thread? Thanks!
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