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Old 06-23-2014, 08:48 PM   #3
Lynx-lynx
Treachery of images ...
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Posts: 4,123
Karma: 93720365
Join Date: May 2012
Location: Australia
Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour
Quote:
Originally Posted by Shopaholic View Post
Yes I'm grumpy. Sorry!

Can anyone assist me, and I'm quite sure I'm not the only one, on how to know whether the book I want to purchase is only available in the krappy kobo kepub format? I don't have a kobo. I don't want a kobo. I don't like kobo. I have my Sony and I want to read it there like they claim it can be but it cannot.

I purchased the Silkworm yesterday and there's no Adobe DRM ePub link to download it which leads me to believe that it's their lousy proprietary format only. On a book like this, I have no idea why!!

Is there a way to tell what format their books are in *before* you buy the blasted thing and waste valuable time and money?

Thanks!
Yep, it's a real problem not knowing the format of the book prior to purchase and there have been many many threads saying the same thing. Kobo knows it's a problem and they were told by numerous members of this forum who contacted them complaining about the removal of the format information last July/August (?) when they brought in the new look front page and checkout.

Kobo's reply has been consistent, basically they're looking into it!!

So, in the meantime - you can still see the format if you use the old look front page via IE9.

Some have suggested that if on the new look format, book info page, if Blackberry is included in the download option images then it will be a epub.

Otherwise you can go for the preview option and then open it in your Kobo Desktop and see what the format says. However, that option doesn't work if the book doesn't have a preview option in the first place.

Total pain in the ass the whole 'hide the format' game that Kobo's playing!!

Also - if you can't download a book then immediately contact Kobo's chat line and demand a refund. Yep - they will refund for their failure to provide a book that you can't read, so others have posted.

Here's the chat address:
http://kobo.frontlinesvc.com/app/chat/chat_launch
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