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Croatoan · 06-23-2014, 10:57 AM

Hello,
I have a Kobo Glo that I have plugged it into my Laptop to charge, yet my computer is not recognizing it. I selected the option on the Kobo screen to "Connect and charge"; the Kobo is now charging and has a message "Please eject your eReader before unplugging the USB cable." However, the device is not available to be disconnected. It is not in the "This PC" section or the tab with active programs/devices. I cannot turn on the eReader (it was completely dead when plugged in), or do anything else. I am worried it will cause an error if I just unplug it without ejecting (which happened once by accident before). Any help would be greatly appreciated. Thank you.

Note: At this point it has been plugged in for an hour (or more) so I believe it should have power to "Continue Reading" or "Manage Library" - neither option has come up.

06-23-2014, 10:57 AM	#1
Croatoan Junior Member Posts: 5 Karma: 10 Join Date: Jun 2014 Device: Kobo Glo	Kobo Glo not connecting to Laptop Hello, I have a Kobo Glo that I have plugged it into my Laptop to charge, yet my computer is not recognizing it. I selected the option on the Kobo screen to "Connect and charge"; the Kobo is now charging and has a message "Please eject your eReader before unplugging the USB cable." However, the device is not available to be disconnected. It is not in the "This PC" section or the tab with active programs/devices. I cannot turn on the eReader (it was completely dead when plugged in), or do anything else. I am worried it will cause an error if I just unplug it without ejecting (which happened once by accident before). Any help would be greatly appreciated. Thank you. Note: At this point it has been plugged in for an hour (or more) so I believe it should have power to "Continue Reading" or "Manage Library" - neither option has come up.