Quote:
Originally Posted by Chapter One
There is plenty of money on the card, thats not the issue at all. It wont accept it when I try to buy a book or just when try to enter it on my account details page.
I have emailed them, maybe I might hear back in a few days  Sadly the coupon codes I have will be expired by then 
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Here's the live chat address, just in case you don't have it. I've used them before and they can be far better to deal with than email.
http://kobo.frontlinesvc.com/app/chat/chat_launch