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Hmmmm. Lets see, put another way 10 out of 1014 represents an error of less than one percent... Put another way, we can in fact choose to be happy. Yet another way, when, oh when, will I learn not to argue minutae with persons refusing to be satisfied. I wish you well in your journey to find perfection. I get it, you're right, it's not perfect.
I'd spare no effort and return it immediately. In fact, I would insist on my money back and purchase another brand entirely to ensure no further trouble! How dare they inflict such an onerous burden upon you.
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