Quote:
Originally Posted by AnemicOak
That means the books you bought were only in kePub format and there was no separate ePub download (a button you click to download in your library on their site). That doesn't mean the book has to have DRM, just that it needs an ePub download option (at least that's how I'm reading things). At least that's what I'm getting from their email (which seems poorly worded). For example you mentioned Baldacci in a different post so I looked at The Target. If I add the preview to my library it doesn't show any download options (either Adobe DRM ePub or Download ePub) which means it's kePub only which is Kobo's house format.
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Correct...
The process via the T1 is still not user friendly. It is not easy to determine available formats and, like in my case, you can end up buying and downloading something that would not open in your reader.
Searching with results that go beyond one page does not work...
And yes, based on the replies to my questions, from their customer care team, it looks like English is not their first language.