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If the services that Amazon offers them are so vital they should sign the bloody contract and stop whining. Why should Amazon be expected to offer them these valuable and probably expensive to Amazon services for less than they are worth? Amazon's warehouses, customer service staff and servers aren't free to Amazon after all. If Hachette thinks these are such a bad deal they can buy their own warehouses and hire their own customer service and shipping departments. And IT people to design and run their own websites. And STOP WHINING.
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