I didn't have an e-reader then and have only really bought from Amazon. By the time I entered the market, Kindle 1, the only store that I knew to be available to me was Amazon. I learned about others at sites like this but I was pretty clueless.
If the big publishers are complaining about Amazon then they should find an alternative. Set up their own stores and sell their books. But they won't and they will bitch about Amazon. And whatever else comes after Amazon.
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