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So why in the world don't these publishers get off the can and create wonderful websites with great coupons (like kobo books does) and build a direct customer relationship? Sure, I get why they didn't in the old days, but old days are old for a reason (and old and gone in this case). Not that I care. I haven't had any trouble getting books that I want to read, but I buy from wherever it is cheapest so other outlets work fine for me.
The mind boggles at the inefficiency and lack of ability for creative solutions.
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