Quote:
Originally Posted by poohbear_nc
I have the same problem ... fortunately Amazon puts a tiny symbol on the side of the plug that is 'up' - that is slightly reflective. 
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The nice thing about Apple's Lightning connector is there's no 'up' or 'down' to worry about. No matter which way you plug it in, it works just fine. The downside, of course, is that it only works with Apple devices.