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Old 06-03-2014, 10:12 PM   #2347
GtrsRGr8
Grand Sorcerer
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Posts: 7,334
Karma: 27815322
Join Date: Aug 2012
Location: Southeastern U.S., ya'll
Device: Kindle; Kindle (10.1.1) for PC; Kindle Cloud Reader
Okay, I finally got around to calling Audible regarding my credits ($5.64, I found out) that disappeared 30 days early (after just 30 days, instead of 60 days as it was supposed to). Perhaps I have some information that will be helpful to one or more of you.

The customer service rep was in Costa Rica and was in a very foul mood because he knew about the minimum wage in Seattle (where Amazon's headquarter's is, not Audible's--thank you, tubemonkey) being increased to $15 per hour, while he only makes the equivalent of only $1.04 an hour and, furthermore, wasn't going to be getting any raise at all. (just kidding!)

Actually he was in Costa Rica and very nice. He said that he would put the $5.64 back into my account, which would be good for one month, but insisted that the promotion was to have lasted for only 30 days. I basically said, "whatever, as long as I get the credit I'm happy." I asked him, though, if anyone else had complained or brought it to his attention and he said, "no."

Well, before I called him, I had gone back to tubemonkey's promotion archive and found where he or she quoted from the fine print on the promotion and it said "60 days." The only way that the proof could be more positive would have been if there had been a screen shot. And, as much as I hate to go to the trouble, if Audible has a 60 day promotion again I'm either going to take a screen shot and/or make a pdf of the screen, just to be safe, or I'm going to make sure to use all of the credits within 30 days regardless of what the terms of the promotion may say about the promotion lasting for 60 days. This has just been too much of a hassle.

Last edited by GtrsRGr8; 06-03-2014 at 10:23 PM.
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