Quote:
Originally Posted by Cyphox
had it several times now, that when powering on the reader (glo) and doing nothing (just staying in menu) the device freezes
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Is there any regularity in this, for instance: it freezes only, if you leave it alone for this or that amount of time after powering on the device? Or does it also happen, if you leave it alone after some interaction?
Maybe this has not happened to me, because I usually interact with the device as soon as I power it on. I just did one test. I left it alone for 90 minutes after powering on, but it did not freeze. Repeating this test would be a bit time consuming. So if you could tell me that according to your experience it freezes within the first five minutes, or ten minutes or whatever, I could do some more meaningful test on my device.
Quote:
Originally Posted by Cyphox
and i have to do a reset
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You could also try to force a power down, if this is more convenient. Hold the power silder in the off position for 20 seconds or so. And then power on again.
Quote:
Originally Posted by Cyphox
is there some log i can provide or something like that?
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Maybe we can run some test at a later point, if you agree.
Edit: Did you run the start menu at your Touch too? If yes, did it also freeze?