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Old 05-31-2014, 02:23 PM   #1
faithbw
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Posts: 618
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Join Date: Feb 2011
Location: A place where the sun always shines
Device: Kindle Oasis, iPad Mini 2
Authorization failure with Overdrive app

I have a Microsoft Surface tablet running Windows RT. I downloaded the Overdrive app and tried to authorize it with my Adobe ID. However, everytime I try to do so I get the following error message:

Quote:
Your ID and/or password are incorrect. If this is a new Adobe ID, please try again in a few minutes. If the problem persists, please visit Adobe's website to verify your credentials or create a new ID. (authorization failure: cus05051)
I'm not sure what the exact issue is. My ID and password are both correct. I wonder if I have too many devices authorized. I had another tablet with the Overdrive app on it. However, it was stolen. I also have a smartphone with the app that was authorized as well as an old smartphone with the app that I gave away to someone else.
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