I got a new Kobo Aura, so I figured I'd give my old Glo to my Mom. The problem is, I can't get it set up. When I plug it into the computer it just bleeps and doesn't do anything else and the device isn't detected and doesn't show up in the computer as a removable drive. In fact, I can't connect any of my devices to the computer. Tried iphone, ipod, etc, nothing connects. I know everything works, because I can use them with my own computer. I know there must be something wrong in the settings of my Mom's computer, but what? I just can't figure it out. If anyone has any ideas, it would be greatly appreciated.