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Old 05-27-2014, 12:39 AM   #1
arnique
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Posts: 19
Karma: 16834
Join Date: Jan 2012
Device: Nook/Kobo Touch
Kobo Gift Card Problem

I bought a $50 Kobo gift card from Chapters. I followed instructions to activate the card. I was able to purchase a book. However, the balance of the card did NOT transfer to Kobo store credit. I tried to activate it again when purchasing another and was told there was "no value". There is no way for me to check balance of Kobo store credit in the Account page.

What do I do? It's kind of unbelievable that I just lost about $40 on the website!
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