Thread: Aura HD doesn't turn on
View Single Post
Old 05-26-2014, 08:12 AM   #2
davidfor
Grand Sorcerer
davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.
 
Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
What reset are you doing? The pinhole reset, or a factory reset using the buttons?

The suggested steps at this point are:

- Charge the battery. Connect it for at least an hour to make sure it has a good charge.
- Turn the device off by holding the power button in the off position for at least 20 seconds.
- Hold the light button down and tun the device on.
- When the LED starts flashes, release the light button.

That should force a factory reset. If it doesn't work, repeat but hold everything a little longer.

If that still doesn't work, you probably need to restore an image to the internal SD card. You will need to open the Aura HD to do this. An image can be supplied for you to download.
davidfor is offline   Reply With Quote