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Old 05-24-2014, 03:32 PM   #7
DNSB
Bibliophagist
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Posts: 46,901
Karma: 169810634
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by brudigia View Post
I have upgraded the desktop and now, annoyingly, apparently I cannot open any of my ebooks. It says they either locked or corrupted.
The only way to recover them is to log out and log in again, and reload the ebooks again.

This is slightly annoying, even if it is the PC working, not me.

Is there a way to avoid this happening ? I believe it occurred already once, and I might have opened a thread about it, but I cannot find it any. Sorry if I am duplicating anything.

Not sure if you haven't already tried this but have you uninstalled the desktop application, deleted any leftover files (Windows, check the user's application data folder and remove the Kobo directory from it as well as checking the Kobo directory in the Program Files/Program Files (x86) directory has been removed) I don't have the Kobo app on a Mac so not sure where in the user folder it would store the user data. Then try re-installing the application and let it synchronize with Kobo.

This worked for me the one time I had odd issues after an upgrade to the desktop application.

Regards,
David
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