Thread: Kobo customer service msg
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Old 05-20-2014, 07:24 PM   #6
Lynx-lynx
Treachery of images ...
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Posts: 4,149
Karma: 94320195
Join Date: May 2012
Location: Australia
Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour
I haven't been able to raise Frontline chat for the last 3 days. I keep getting the 'Searching for an available Agent' message until it times out maybe 20 minutes later.

For my Aus account the message I get when I try to enter my credit card details is:

'We were unable to process your request at this time. Please try again.'

Which is odd because the same card works perfectly across my other Kobo accounts.
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