I bought my Cybook there. They were very professional. I bought it at a time when they were selling them in "lots", and they kept me up-to-date on the status of my purchase.
I had a number of questions before I made my decision, and they answered them promptly and professionally.
And they were even willing to ship to a Fed-Ex pick-up location, so I could pick it up in the evening when I got off work.
If you look around the site, you might notice I've made comments that I don't particularly like my Cybook and I regret the purchase. That's true. But according to Harry, the main thing I don't like about it was corrected (a month after I bought it) in the current model. (Naturally, right?)
Anyway, I just wanted to make sure you understand that my regret with the purchase had nothing to do with Books on Board. I thought their customer service was excellent!
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