sorry to confuse you guys,
on that particular occasion, the computer detectd the ebook's internal memory: with that single protected file, without detecting the sd cards that were in the memory slots.
now after trying all sorts of combination to reset the ebook, it is stuck with this message:
READER
updating firmware now....
for the last 5 hours!!!!
i have tried other devices with the cables and usb slots, they're working fine.
only the ebook is "busted".
raymond
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