Thread: Removing Special Offers ?
View Single Post
Old 05-18-2014, 04:11 PM   #15
booklover6
Grand Sorcerer
booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.
 
booklover6's Avatar
 
Posts: 6,545
Karma: 14008730
Join Date: May 2008
Location: PA (USA)
Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour
Quote:
Originally Posted by Martytoof View Post
I got tired of seeing random book covers as advertisements on my OG PW so I went to amazon.com to try to pay them to remove the ads, however I couldn't find the link after several minutes of fumbling through their portal. In the end I chatted with a CS rep online, told them I was looking to remove advertisements from my PW but couldn't find the link to pay the $20 fee, and they just removed Special Offers for free "as an exception" without me asking for any special treatment.

Pretty good CS IMHO, but they did either remove the functionality to remove SO's from my PW via the web UI or they just removed the ability to pay to remove altogether. Not sure.
That is good CS. I've had them remove the ads from a used Touch, very nice of them.

Unfortunately, the link is still there for my PW, under Manage Your Content and Devices.
booklover6 is offline   Reply With Quote