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I got tired of seeing random book covers as advertisements on my OG PW so I went to amazon.com to try to pay them to remove the ads, however I couldn't find the link after several minutes of fumbling through their portal. In the end I chatted with a CS rep online, told them I was looking to remove advertisements from my PW but couldn't find the link to pay the $20 fee, and they just removed Special Offers for free "as an exception" without me asking for any special treatment.
Pretty good CS IMHO, but they did either remove the functionality to remove SO's from my PW via the web UI or they just removed the ability to pay to remove altogether. Not sure.
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