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Old 05-14-2014, 05:31 PM   #1
MikeNorrish
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Posts: 11
Karma: 16808
Join Date: Mar 2012
Location: New Zealand
Device: Kobo Glo
Question Only part of the screen updates - fix or replace?

Hi all,

I've had my Glo for just over a year, but I've been a long time user of Kobo before that one

Recently, it's developed a fault with the screen - after waking it up from sleep one afternoon, a large chunk of the book cover remained on the screen, obscuring the text, and a wide band of pixels along the middle of the screen remained blank.

These artifacts have survived through power cycling, resetting, turning pages until the forced refresh, and allowing the battery to run down to the full black screen (the band in the center remains white). When left over time (about three weeks now), some of the pixels have inverted themselves, but remain unresponsive to deliberate attempts to change them.

So, is it possible (doubtful though it seems) that there's a software solution to this? If not, is it repairable, or am I better off replacing my device?
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