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Old 05-12-2014, 12:42 PM   #52
chaley
Grand Sorcerer
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Posts: 12,522
Karma: 8065528
Join Date: Jan 2010
Location: Notts, England
Device: Kobo Libra 2
Quote:
Originally Posted by kaufman View Post
If you didn't turn it off, what would happen to people who ignored it in Calibre?

My vote is you should do it whichever way will get you less support emails.
You raise the $64,000 question, the same one that comes up every time we discuss changing CC+calibre's behavior.

The first issue is discoverability. If the feature is available but is turned off then the vast majority of people will never learn that it exists. A feature that no one uses isn't a good use of our time. On the other hand, if it exists and is turned on then people will wonder why those push pins started appearing in their library when they connect CC as a wireless device. Many will say "oh well, doesn't bother me" and go on, but others will look for an answer. That gets us to ...

People who look for an answer will likely not immediately make the relation between CC and the push pins. They might go to the calibre forum to ask what they mean. This is OK because we all monitor that forum as well as the CC one, and we can point them at a to-be-written CC FAQ entry.

The next issue we face is that some number of people will hate it, just as we see with the pins being added by the find duplicates plugin. These people will want the option to turn it off. However ...

Having the option will cause some number of CC users to send email to us asking what the option really does. We can't put enough text in the option summary to explain things fully without the quantity of text putting people off. Hmmm... I wonder if I can put links to FAQ entries into the options summary descriptions? That might reduce the number of emails to an acceptable level.
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