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Originally Posted by Shaggy
Not exactly. They did say there may be more updates (I'm assuming bug fixes, etc), but that no new features will be developed.
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I wouldn't really regard bug fixes as development, just support, but anyway the point is that they promised new features, which caused me to buy thier product, then decided not to add any. That's illegal here.
Quote:
Originally Posted by Shaggy
It'll probably be better. iRex has a really small development team, which has always been the main issue behind the customer complaints. Opening up all of the code to the public will likely result in a volunteer community being able to put more man hours into the software than iRex can afford to.
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You could be right, but whether someone judges it to be better or not depends on their outlook. I didn't buy this thing as an enthusiast, expecting to be part of a "community". I don't have to belong to a community to get my 'fridge working as advertised! I bought it as a consumer, expecting to get updates as promised from the manufacturer without having to understand anything beyond "follow this wizard to set up your network, then press this button".
I'm trying to be very careful here, as I really, genuinely, do admire the volunteer developers, and I'm sure they'll do a great job within the limits of the resources they have, so I don't want to appear to be knocking them at all. The thing is though that I didn't buy a computer, requiring a level of skill on my part - I bought a consumer device that, apparently, I could just press a button on in order to receive new features, and Irex are not delivering that.
And I'm afraid I have no sympathy for Irex when it comes to arguments like "we only have a small team", or "we rely on third parties to help us", or "the hardware won't support it". My small cooling company couldn't air condition a sky-scraper, so we don't promise to. If we did promise to, and took peoples money on the back of those promises, we'd expect to be held to it, no matter how genuinely mistaken we were in thinking we could do it.
Mark