View Single Post
Old 04-29-2014, 03:46 AM   #136
kellynj
Member
kellynj began at the beginning.
 
Posts: 15
Karma: 10
Join Date: May 2009
Device: PRS 505
Quote:
Originally Posted by KevinH View Post
Hi,

Now how do I go about moving the ebook that they messed up on?

Ideas?

KevinH
Contact customer support. I spoke with them tonight about books Kobo said didn't transfer - but most of those books are now "recommended for you by Kobo!" Yeah, now give me my book you kept from me!!" CSR was very helpful. Pulled my account info & forwarded my the list so I could find all the did not transfer ones. I was advised to click the free preview & then the rep was going to use that as a starting list of what needs to be moved over.

Short answer, contact CSM, they have a plan in place.
kellynj is offline   Reply With Quote