Quote:
Originally Posted by KevinH
Hi,
Now how do I go about moving the ebook that they messed up on?
Ideas?
KevinH
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Contact customer support. I spoke with them tonight about books Kobo said didn't transfer - but most of those books are now "recommended for you by Kobo!" Yeah, now give me my book you kept from me!!" CSR was very helpful. Pulled my account info & forwarded my the list so I could find all the did not transfer ones. I was advised to click the free preview & then the rep was going to use that as a starting list of what needs to be moved over.
Short answer, contact CSM, they have a plan in place.