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tarisea - This happened to me recently - here's what I did
- ensured my library and configuration backups were fully up to date (I use a file synch utility to do this)
- checked that none of calibre was running - use task manager to see if there are any background tasks eg calibre-parallel etc. If there are any then kill them - in my case there weren't because I'd just done a restart.
- ran the msi for the version I was using, I think it was 1.31, I got what you see in the attachment
- clicked the Remove button
I was then able to install 1.32
I had a similar problem with Fast Picture Viewer. I put it down to a problem with Windows Trusted Installer, or with my registry.
Calibre and FPV installs been OK since
BR